DropPush, Inc. Buyer Agreement

Welcome to DropPush, Inc. ("DropPush," "we," "us," or "our"). This Buyer Agreement ("Agreement") applies to you as a buyer purchasing items on our platform at droppush.app. By using DropPush to buy goods, you agree to this Agreement, alongside our general Terms of Use, Privacy Policy, and Shipping & Returns Policy.

1. Your Role as a Buyer

As a buyer, you use DropPush to browse, bid on, and purchase goods listed by sellers through fixed-price drops, and coming soon, auctions and live shows. You may be invited to join DropPush by a seller. Your first seller subscription is free; access to additional sellers may require a paid subscription (see Section 7).

2. Purchasing Items — Drops (Fixed Price)

• Browsing: You can view listings, including item descriptions, photos, and prices set by sellers.
• Offers: You may submit offers if the seller allows negotiation. All offers are subject to seller approval.
• Payment: Once a purchase is confirmed, you agree to pay the listed price plus any applicable shipping fees and sales tax via our third-party payment processor (Stripe). Sales tax is calculated and displayed as a separate line item at checkout based on your shipping address before you confirm payment. Payments are final unless otherwise stated.
• Shipping: Sellers handle shipping via our integrated shipping partner (EasyPost/USPS). Delivery times and costs are displayed at checkout.

3. Auction Bidding Terms (Coming Soon)

• Binding Bids: All bids placed on DropPush auctions are binding commitments to purchase the item at the bid price if you are the winning bidder. You may not retract a bid once placed except in limited circumstances (e.g., seller materially changes the item description after your bid was placed or DropPush discovers an error).
• Auction Formats: Sellers may list auctions with durations of 1 day, 3 days, or 7 days. The auction closes automatically at the stated end time.
• Winning Bidder Obligations: If you are the highest bidder at auction close, you are obligated to complete the purchase within 48 hours, including payment of the winning bid amount plus applicable shipping costs and sales tax. Failure to complete payment may result in account suspension, termination, and forfeiture of the item to the next highest bidder.
• Reserve Prices: Some auctions may have a reserve price. If bidding does not meet the reserve, the seller is not obligated to sell the item, and the auction is closed without a sale.
• Bid Increments: Bids must meet or exceed the minimum bid increment set by the platform or seller. DropPush will notify you if your bid is below the required increment.
• No Shill Bidding or Manipulation: You may not bid on your own items, use multiple accounts to bid, or collude with others to artificially inflate prices. Violations will result in immediate account termination and forfeiture of any held funds.

4. Live Show Purchasing Terms (Coming Soon)

• Real-Time Purchases: During live shows, sellers present items in real time via video stream. You may purchase items as they are shown. All purchases made during a live show are binding and final.
• Availability: Items shown during live shows are available on a first-come, first-served basis. DropPush does not guarantee that any item will remain available for the duration of the show.
• Stream Content: Live shows are hosted by independent sellers. DropPush does not control, endorse, or guarantee the accuracy of any claims or representations made by sellers during live shows.
• Recording: Live shows may be recorded by DropPush for quality assurance, dispute resolution, and platform improvement purposes. By participating in a live show (including via chat), you consent to such recording.
• Chat Conduct: You agree to use the live show chat feature respectfully. Harassment, spam, hate speech, or disruptive behavior in chat will result in removal from the live show and potential account suspension.

5. Your Responsibilities

• Provide accurate shipping and payment information.
• Pay for purchases promptly after committing to buy, including winning auction bids.
• Communicate respectfully with sellers via DropPush messaging and live show chat.
• Review item descriptions and photos carefully — items are sold "as is" unless the seller specifies otherwise.
• Comply with all applicable laws in connection with your purchases.

6. Returns and Disputes

• Return Eligibility: Purchases are generally final. Returns and refunds are available only when an item is significantly not as described — such as counterfeit, damaged beyond what was disclosed, wrong item shipped, or materially different from listing. See our Shipping & Returns page for complete eligibility criteria.
• Refund Types and Tax Treatment: If your return is approved: (a) CANCELLED (item not shipped yet): Full refund of item price, shipping, and sales tax. (b) RETURNED (item received and returned): Refund of item price and sales tax; buyer pays return shipping. Sales tax refunds are issued to your original payment method alongside the item refund.
• DropPush Mediation: If you can't resolve a dispute with the seller, email hello@droppush.app within 7 days of delivery. We may mediate but aren't obligated to refund or intervene. If DropPush mediation fails, disputes are resolved per Section 11 of our Terms of Use (binding arbitration).
• Evidence: Provide photos or proof if claiming an item doesn't match its listing. Disputes submitted after 7 days of delivery may be rejected.
• Auction Disputes: Disputes related to auction purchases follow the same process. Winning bidders may not dispute solely on the basis of buyer's remorse or price changes.
• Live Show Disputes: For items purchased during live shows, you may reference the recorded stream as evidence in any dispute.

7. Subscriptions and Fees

• Free Access: When you are invited to DropPush by a seller, you receive free access to that seller's store and listings.
• Additional Seller Subscriptions: To follow and purchase from additional sellers beyond your inviting seller, you may be required to subscribe to a paid plan at $5 to $10 per month, depending on the plan selected.
• Auto-Renewal: Paid subscriptions automatically renew at the end of each billing cycle (monthly) at the then-current rate unless you cancel before the renewal date. You will be charged using the payment method on file.
• Cancellation: You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period. You will retain access to paid features until the end of the period you have already paid for. No partial refunds are provided for unused portions of a billing cycle.
• Price Changes: We may change subscription prices with at least 30 days' prior notice. Continued use after a price change constitutes acceptance of the new price.
• Affirmative Consent and Auto-Renewal Compliance: By subscribing, you affirmatively consent to automatic renewal on a monthly basis. You will receive confirmation and renewal reminder emails showing the renewal date, price, and payment method. In accordance with the FTC Negative Option Rule (16 CFR § 429), California Business and Professions Code Section 17600 et seq., and Texas Business and Commerce Code Chapter 601, we provide the following: (a) your subscription will automatically renew at the then-current monthly price; (b) you affirmatively authorize recurring charges to your payment method on file; (c) you may cancel at any time by visiting your account settings or emailing hello@droppush.app; (d) cancellation is effective immediately upon confirmation, and you retain access through the end of your paid period; (e) we provide a cancellation confirmation email.
• Shipping Costs and Sales Tax: Shipping costs and applicable sales tax are added to your order total at checkout and are your responsibility as the buyer. Sales tax is collected by DropPush as a Marketplace Facilitator (see Section 8 below).

8. Sales Tax

• Marketplace Facilitator: DropPush, Inc. is a Texas-based Marketplace Facilitator, registered with or in the process of registering with the Texas Comptroller of Public Accounts. DropPush collects and remits Texas sales tax on all taxable transactions — you do not need to separately remit tax on purchases made through the platform. Tax collection is activated only upon confirmed registration.
• Destination-Based Rate: Sales tax is calculated based on your shipping address (destination-based). The combined Texas state and local rate is up to 8.25% (6.25% state + up to 2% local). The exact rate for your order depends on your specific delivery location.
• Shown at Checkout: Your applicable sales tax amount is calculated automatically and shown as a separate line item during checkout — after you enter your shipping address and before you confirm payment. You will never be surprised by tax after the fact.
• Tax on Auctions and Live Shows: Sales tax applies equally to fixed-price drop purchases, auction wins, and live show purchases. Tax is calculated on the combined total of item price plus shipping, and displayed as a single tax line at checkout.
• Tax Refunds: If your order is refunded, DropPush will refund the corresponding tax amount. Partial refunds include a proportional tax refund. Refunded taxes are credited back to your original payment method alongside the item refund.
• Tax Exemptions: If you hold a valid Texas sales tax exemption certificate (e.g., as a business or reseller), contact hello@droppush.app before completing a purchase. You must provide your exemption number and supporting documentation. DropPush will review your request and, if approved, apply the exemption on a per-transaction basis going forward. Exemption claims cannot be applied retroactively after payment. Non-approved requests will be subject to standard sales tax.

9. Prohibited Actions

You agree not to:

• Use DropPush to scam sellers or avoid payment.
• Harass sellers or other buyers, or leave unfair feedback unrelated to the transaction.
• Attempt off-platform transactions to bypass our fees.
• Place bids you do not intend to honor.
• Use bots, scripts, or automated tools to place bids or make purchases.
• Disrupt live shows or engage in abusive chat behavior.
• Create multiple accounts to circumvent subscription requirements or auction rules.

10. Limitation of Liability

DropPush, Inc. is not responsible for:

• The quality, safety, or legality of items sold.
• Seller delays or failures in shipping.
• Losses from disputes unless we explicitly agree to intervene.
• Technical issues during live shows, including stream interruptions or delays.
• The accuracy of any claims or representations made by sellers during live shows or in auction listings.

11. California Consumer Privacy Act (CCPA) Rights

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which the information was collected, the business purposes for collecting the information, and the categories of third parties with whom we share the information.
• Right to Delete: You have the right to request that we delete personal information we have collected from you, subject to certain exceptions (e.g., if we need the data to complete a transaction or comply with a legal obligation).
• Right to Opt-Out of Sale: You have the right to opt out of the "sale" of your personal information. DropPush does not sell personal information in the traditional sense, but to the extent any data sharing constitutes a "sale" under the CCPA, you may opt out by emailing hello@droppush.app with the subject line "Do Not Sell My Personal Information."
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights. You will not receive different pricing, quality of service, or access as a result of exercising your rights.

To exercise any of these rights, please contact us at hello@droppush.app or write to DropPush, Inc., 5900 Balcones Drive #30566, Austin, TX 78731. We will respond to verifiable consumer requests within 45 days. For more details, see our Privacy Policy.

12. Governing Law

This Agreement is governed by the laws of the State of Texas, without regard to conflict of laws principles. Any disputes arising under this Agreement shall be resolved in accordance with the dispute resolution provisions in our Terms of Use.

13. Contact Us

Questions or issues? Contact us at:

DropPush, Inc.
5900 Balcones Drive #30566
Austin, TX 78731
Email: hello@droppush.app