Buyer Agreement for DropPush.app
Last Updated: March 28, 2025
Welcome to DropPush.app ("DropPush," "we," "us," or "our"). This Buyer Agreement ("Agreement") applies to you as a buyer purchasing items on our platform. By using DropPush to buy goods, you agree to this Agreement, alongside our general Terms of Use and Privacy Policy.
1. Your Role as a Buyer
As a buyer, you use DropPush to browse, bid on (if applicable), and purchase second-hand goods listed by sellers.
2. Purchasing Items
- Browsing: You can view listings, including item descriptions, photos, and prices set by sellers.
- Offers: You may submit offers if the seller allows negotiation. All offers are subject to seller approval.
- Payment: Once a purchase is confirmed, you agree to pay the listed price plus any applicable shipping fees and taxes via our third-party payment processor (e.g., Stripe, PayPal). Payments are final unless otherwise stated.
- Shipping: Sellers handle shipping. Delivery times and costs are set by the seller and displayed at checkout.
3. Your Responsibilities
- Provide accurate shipping and payment information.
- Pay for purchases promptly after committing to buy.
- Communicate respectfully with sellers via DropPush messaging.
- Review item descriptions and photos carefully—items are second-hand and sold "as is" unless the seller specifies otherwise.
4. Returns and Disputes
- No Default Refunds: Purchases are final unless the item is significantly not as described (e.g., counterfeit, damaged beyond disclosure). Contact the seller first to resolve issues.
- DropPush Mediation: If you can't resolve a dispute with the seller, email hello@droppush.app within 7 days of delivery. We may mediate but aren't obligated to refund or intervene.
- Evidence: Provide photos or proof if claiming an item doesn't match its listing.
5. Prohibited Actions
You agree not to:
- Use DropPush to scam sellers or avoid payment.
- Harass sellers or leave unfair feedback unrelated to the transaction.
- Attempt off-platform transactions to bypass our fees.
6. Fees
Buyers pay no direct platform fees, but shipping costs and taxes (if applicable) are your responsibility. We may introduce a Buyer member subscription fee with notice via email or on-site announcement.
7. Limitation of Liability
DropPush isn't responsible for:
- The quality, safety, or legality of items sold.
- Seller delays or failures in shipping.
- Losses from disputes unless we explicitly agree to intervene.
8. Contact Us
Questions or issues? Email hello@droppush.app.