Last Updated: March 20, 2026
Welcome to DropPush, Inc. ("DropPush," "we," "us," or "our"). These Terms of Use ("Terms") govern your access to and use of our platform at droppush.app and sellers.droppush.app, where users can buy and sell goods through fixed-price drops, and coming soon, auctions and live shows. By using DropPush, you agree to these Terms.
1. Eligibility
You must be at least 18 years old to use DropPush. By using the platform, you represent and warrant that you meet this requirement and have the legal capacity to enter into these Terms.
2. Accounts
- You're responsible for keeping your account credentials secure.
- Provide accurate information when registering.
- Notify us immediately of unauthorized use at hello@droppush.app.
- You may not create multiple accounts. One account per person.
3. Buying and Selling
- Sellers: You may list items you own and legally can sell. Prohibited items include counterfeits, illegal goods, or anything violating our policies.
- Buyers: Purchases are final unless the seller agrees otherwise or the item violates our rules.
- Transaction Fees: We charge a 5% transaction fee per sale, deducted automatically from seller payouts. Sellers are responsible for this fee. Effective October 1, 2025, this fee is itself subject to Texas sales tax under Rule 3.330 (see Section 13). Fee rates are subject to change with 30 days' prior written notice.
- Subscription Revenue Share: DropPush retains 20% of all Buyer subscription payments as a platform fee. Sellers receive 80% of subscription revenue generated from their store. This platform fee applies regardless of transaction fee rate and is deducted automatically before payouts via Stripe Connect.
- Payments: Processed via Stripe and Stripe Connect. You agree to Stripe's terms of service in connection with payment processing.
4. AI-Powered Services
DropPush utilizes artificial intelligence agents and automated systems to enhance platform functionality and user experience. By using DropPush, you acknowledge and agree to the following:
- AI Functions: Our AI systems provide product recommendations, detect fraudulent activities, offer customer support through AI assistants, monitor platform security, and help moderate content to maintain community standards.
- User Acknowledgment: AI-generated responses and recommendations may not be 100% accurate. You acknowledge that AI systems are tools designed to assist and enhance user experience, not replace human judgment.
- Human Oversight: Critical decisions affecting your account, payments, disputes, or violations always involve human review. You may request human assistance at any time by contacting hello@droppush.app.
- Data Processing: AI systems may process your data to improve services, including transaction patterns, browsing behavior, and communication history. No personally identifiable information is used in AI training without your explicit consent.
- User Rights: You may opt-out of AI-powered features (such as personalized recommendations) while maintaining access to core platform functionality. You may request explanations of AI decisions affecting your account.
- Limitations: DropPush is not liable for decisions made based solely on AI recommendations without human verification. We recommend human verification for important decisions. Individual results may vary.
- Transparency: For complete information about our AI practices, contact us at hello@droppush.app. A dedicated AI Transparency page will be published at /ai-disclosure prior to platform launch.
5. Auction Rules
- Auction Listings: Sellers may create auction listings with durations of 1 day, 3 days, or 7 days. Sellers set the starting bid and may optionally set a reserve price.
- Binding Bids: All bids are binding offers to purchase. Once placed, bids cannot be retracted except in limited circumstances (e.g., seller materially alters the listing after your bid).
- Auction Close: Auctions close automatically at the stated end time. The highest bidder at close is the winner and must complete the purchase within 48 hours.
- Non-Payment: Winning bidders who fail to complete payment may have their accounts suspended or terminated and may be subject to fees.
- Prohibited Auction Conduct: Shill bidding (bidding on your own items or colluding to inflate prices), bid sniping via automated tools, and creating fake accounts to bid are strictly prohibited and will result in immediate account termination.
- Reserve Not Met: If an auction's reserve price is not met, the seller is not obligated to complete the sale.
6. Subscription and Auto-Renewal Terms
- Free Tier: Buyers receive free access to the store of the seller who invited them to DropPush.
- Paid Subscriptions: To access additional sellers' stores, buyers may subscribe to a paid plan at $5 to $10 per month. Of each subscription payment, 80% is remitted to the seller and 20% is retained by DropPush as a platform fee.
- Auto-Renewal Disclosure and Affirmative Consent: All paid subscriptions renew automatically on a monthly basis at the then-current rate. You affirmatively authorize DropPush to charge your payment method on file for each renewal period. This authorization constitutes an express informed consent to automatic renewal terms. You will receive a confirmation email at the start of each subscription and a reminder before each renewal, including the renewal date and amount to be charged.
- How to Cancel: You may cancel your subscription at any time through your account settings at droppush.app or by emailing hello@droppush.app. Cancellation is effective immediately upon confirmation, and you will receive a cancellation confirmation email. You retain access to paid features through the end of the current billing period you have already paid for. No refunds for partial billing periods.
- Price Changes: We will provide at least 30 days' written notice before any price increase. Continued use after the effective date of a price change constitutes acceptance. You may cancel without penalty if you do not accept a price increase.
- Compliance: These auto-renewal terms comply with the Federal Trade Commission's Negative Option Rule (16 CFR ยง 429), the California Automatic Renewal Law (ARL), California Business and Professions Code Section 17600 et seq., and Texas Business and Commerce Code Chapter 601.
7. Live Show Terms
- Live Selling: Sellers may host live video shows to present and sell items in real time. Purchases made during live shows are binding and final.
- Content Standards: Sellers hosting live shows must comply with all applicable laws and DropPush content policies. Live shows must not contain: illegal content, explicit or adult material, hate speech, harassment, violence, or content that infringes third-party intellectual property rights.
- Recording Rights and Privacy: DropPush may record live shows and all chat communications (both sellers and participating buyers) for quality assurance, dispute resolution, compliance monitoring, and platform improvement. By hosting or participating in a live show, you affirmatively consent to such recording of your video, audio, and chat messages. DropPush may use recorded content for promotional purposes with seller consent. For details on how recording data is used, see our Privacy Policy.
- Chat and Interaction: All participants must use live show chat features respectfully. DropPush reserves the right to moderate, mute, or remove participants who violate our conduct policies. Your chat messages are subject to recording and may be retained per our Privacy Policy data retention schedules.
- Technical Disclaimer: DropPush does not guarantee uninterrupted streaming. We are not liable for losses resulting from technical issues during live shows.
8. User Conduct
You agree not to:
- Post false, misleading, or harmful content.
- Harass other users or infringe their rights.
- Use DropPush for illegal activities.
- Attempt to hack or disrupt the platform.
- Use automated tools or bots to interact with the platform.
- Circumvent subscription requirements or auction rules via multiple accounts.
9. Content Ownership and Intellectual Property
- You retain ownership of content you upload (e.g., photos, descriptions) but grant us a non-exclusive, worldwide license to use it for operating and promoting DropPush.
- We may remove content that violates these Terms.
- The DropPush name, logo, and all related marks are the property of DropPush, Inc. You may not use our trademarks without prior written consent.
10. DMCA and Intellectual Property Reporting
DropPush respects intellectual property rights. If you believe content on our platform infringes your copyright or other intellectual property rights, you may submit a notice to our designated agent:
- DMCA Agent: DropPush, Inc., 5900 Balcones Drive #30566, Austin, TX 78731 โ Email: hello@droppush.app
- Your notice must include: (a) identification of the copyrighted work claimed to be infringed; (b) identification of the material to be removed with sufficient information for us to locate it; (c) your contact information; (d) a statement that you have a good faith belief that the use is not authorized; (e) a statement under penalty of perjury that the information is accurate and you are the copyright owner or authorized to act on their behalf; (f) your physical or electronic signature.
- Counter-Notice: If your content is removed and you believe it was done in error, you may submit a counter-notice with: (a) identification of the removed content; (b) a statement under penalty of perjury that the removal was a mistake; (c) your name, address, and phone number; (d) consent to jurisdiction in the federal courts of Travis County, Texas; (e) your signature.
- Repeat Infringers: DropPush will terminate the accounts of users who are repeat copyright infringers.
11. Dispute Resolution and Arbitration
- Informal Resolution: Before filing any formal dispute, you agree to contact us at hello@droppush.app and attempt to resolve the matter informally for at least 30 days.
- Binding Arbitration: If informal resolution fails, any dispute, claim, or controversy arising out of or relating to these Terms or the use of DropPush shall be resolved by binding arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules. Arbitration shall take place in Austin, Texas, or remotely by mutual agreement.
- Class Action Waiver: YOU AGREE THAT ANY CLAIMS WILL BE BROUGHT IN YOUR INDIVIDUAL CAPACITY ONLY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims.
- Exceptions: Either party may bring claims in small claims court if they qualify. Notwithstanding the arbitration agreement, either party may seek injunctive relief, equitable relief, or public injunctive relief in a court of competent jurisdiction to prevent irreparable harm from intellectual property infringement, unauthorized access to the platform, or violations of these Terms. Any such court proceeding shall not prevent either party from also pursuing arbitration.
- Opt-Out: You may opt out of this arbitration provision by sending written notice to hello@droppush.app within 30 days of first accepting these Terms. Your notice must include your name, address, and a clear statement that you wish to opt out of arbitration.
12. Termination
We can suspend or terminate your account for violating these Terms or at our discretion. Upon termination, any active subscriptions will be cancelled and no refunds will be issued for the current billing period. You remain responsible for any outstanding obligations, including payment for winning auction bids.
13. Sales Tax and Refund/Cancellation Policy
DropPush, Inc. is incorporated and physically located in Texas and operates as a Marketplace Facilitator under Texas law. As a marketplace facilitator, DropPush โ not individual sellers โ is responsible for collecting and remitting sales tax on all taxable transactions that occur through the platform.
- Automatic Tax Collection: Sales tax is automatically calculated and collected at checkout based on the buyer's shipping address (destination-based). The applicable rate reflects the state and local tax rates for the buyer's location, up to a combined maximum of 8.25% in Texas (6.25% state + up to 2% local).
- Tax Registration: DropPush is registered with, or in the process of registering with, the Texas Comptroller of Public Accounts for a Texas Sales and Use Tax Permit, as required for Texas-based businesses prior to collecting tax on transactions. At launch, tax collection through the platform will be activated only upon completion of this registration. If taxes are not yet registered to be collected, DropPush will notify all users and retroactively assess any owed taxes once registration is complete.
- Seller Notice: Because DropPush acts as the marketplace facilitator and collects and remits sales tax on behalf of all transactions, sellers on the platform are not required to separately collect or remit Texas sales tax on sales made through DropPush. This notice is provided in accordance with Texas Comptroller requirements for marketplace facilitators.
- DropPush Platform Fees: Effective October 1, 2025, the Texas Comptroller updated Rule 3.330 to classify marketplace facilitator fees and commissions as taxable data processing services. As a result, DropPush's transaction fees and platform charges to sellers are subject to Texas sales tax at up to 8.25%. This tax will be reflected on seller fee invoices and deducted from payouts accordingly.
- Tax Display: The tax amount for each transaction is displayed as a separate line item at checkout before payment is confirmed. The final tax charged reflects the buyer's confirmed shipping address.
- Non-Taxable Transactions: Some items may be exempt from sales tax under applicable law. DropPush uses Stripe Tax for automated tax calculation; buyers with tax exemption certificates should contact hello@droppush.app prior to purchase.
- Tax Remittance: DropPush remits all collected sales taxes to the Texas Comptroller on the applicable filing schedule. Buyers and sellers are not responsible for separately remitting taxes collected through the platform.
- Refunds and Cancellations โ Tax Treatment: DropPush distinguishes between two types of post-purchase refunds: (a) CANCELLED Orders (buyer initiates within defined window, item not yet shipped or significantly not as described): Full refund of item price, shipping costs, and applicable sales tax is issued to original payment method; inventory is restocked. (b) RETURNED Orders (buyer receives item and initiates return): Item refund plus sales tax refund issued; buyer is responsible for return shipping costs (not refunded). If an order is fully cancelled or returned, DropPush will also refund the corresponding tax amount to the buyer and adjust its remittance to the Texas Comptroller accordingly. Partial refunds will include a prorated tax refund. See Buyer Agreement Section 6 for detailed return eligibility.
Note: Tax laws and rates are subject to change. DropPush updates its tax collection practices as required by law. This section does not constitute legal or tax advice. Consult a qualified tax professional for guidance specific to your situation.
14. Platform Role and Marketplace Facilitator Disclaimers
DropPush acts as a marketplace facilitator and technology provider. We connect buyers and sellers and, while we are not a party to any underlying product transaction, we do act as the responsible party for sales tax collection and remittance as described in Section 13. We do not take title to, possession of, or control over any items listed on the platform.
- Third-Party Transactions: All transactions are between buyers and sellers directly. DropPush does not warrant, endorse, guarantee, or assume responsibility for any products or services offered by sellers.
- User-Generated Content: All listings, descriptions, photos, and communications are created by users. DropPush does not verify, endorse, or take responsibility for user-generated content.
- No Quality Guarantee: We make no representations about the quality, safety, legality, or authenticity of items sold through the platform.
- Service Availability: We do not guarantee uninterrupted, timely, secure, or error-free access to the platform or live streaming services.
- Third-Party Services: Payment processing via Stripe and other third-party integrations are subject to those providers' terms and availability.
15. Force Majeure and Service Interruptions
DropPush shall not be liable for any failure to perform its obligations where such failure results from acts of nature, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, network infrastructure failures, strikes, or any other circumstances beyond our reasonable control. During service interruptions, active auctions may be extended or cancelled at our discretion to ensure fairness.
16. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, DROPPUSH, INC. IS NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR DATA, ARISING FROM YOUR USE OF THE PLATFORM, INCLUDING DISPUTES WITH OTHER USERS, AUCTION OUTCOMES, OR LIVE SHOW INTERRUPTIONS. OUR TOTAL LIABILITY SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS PAID BY YOU TO DROPPUSH IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).
17. Governing Law
These Terms are governed by the laws of the State of Texas, without regard to conflict of laws principles.
18. Changes to Terms
We may update these Terms. We will notify you of material changes via email or on-site notification at least 30 days before they take effect. Continued use after changes means you accept them.
19. Contact Us
DropPush, Inc.
5900 Balcones Drive #30566
Austin, TX 78731
Email: hello@droppush.app